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T-Systems International GmbH is an international service provider for information and communication technology (ICT). The company is part of Deutsche Telekom AG and is based in Frankfurt am Main. With locations in more than 20 countries, 37,900 employees and external sales of 6.8 billion euros (2019), T-Systems is one of the world’s leading multi-vendor digital service providers for business customers.
T-Systems International GmbH tasked ALEX & GROSS with using tele-account management to place products and services on the market for relevant target groups in order to identify and develop new sales potential. Our mission: more sales. Basically, exactly what ALEX & GROSS stands for.
We developed a sales and marketing concept for T-Systems where we focussed on telemarketing (inbound/outbound) – supported by innovative digital solutions.
ALEX & GROSS’s tele-account managers were deployed to provide sales and marketing support nationally and internationally within the framework of the inbound hotline.