Research and telemarketing
What does your buyer persona look like? We research this for you because this is the basis for efficient, targeted marketing. However, not every visitor to a website or microsite is a potential customer and not every download of an e-book is a valuable lead. Our inside sales managers research further information, separate the wheat from the chaff and identify the leads where further lead development seems appropriate.
Our services:
Identification of the buyer persona
Generation of an opt-in (consent marketing)
Event (offline / online) invitation
Event (offline / online) follow-up
Inbound marketing (omnichannel)
Appointment setting
Telesales
Our experienced telesales agents contact decision-makers by telephone to place and sell your product. Directly, smart, individual and motivated to close a deal. Regardless of whether this is already possible at the first contact or first to qualify sales-relevant information. We always follow the most direct and effective way to a successful conclusion. Using this competence base, we convince decision-makers and drive sales success systematically forward.
Telesales campaigns such as this can be realised as standalone campaigns but can also be combined with digital campaigns.
Our services:
Hunting – acquiring new business
Farming – maintaining existing customers
Inside sales
We turn prospects into customers and customers into fans. Our tele-account management team offers holistic support for your customers, solves problems and provides information on new products. This increases customer loyalty and initiates new sales. Customer acquisition is the second largest task of the inside sales team: our experienced agents generate leads and develop them further. The decisive factor: we approach prospects with relevant content at the right time in their purchasing decision and achieve the desired goal in a structured closed-loop process: more sales.
Our services:
Tele-account management
Lead generation
Lead development
Lead nurturing
Opportunity management
Other Services
Develop the best sales concept
We advise you on all marketing and sales channels and create a strategic sourcing concept to optimise your entire value chain.
BUILD UP THE DIGITAL INFRASTRUCTURE
Innovative technologies and tools such as marketing automation create a valid data base for marketing and sales activities – the prerequisite for continuous growth.
Create the ideal customer journey
We develop websites, landing pages and other content for you and use social media or remarketing – digital lead generation ensures measurable sales success.
